Order Tracking

Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email
I forgot my order number

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

  • Processing Duration: All orders are processed within 1-2 business days from Monday to Saturday. Orders placed on weekends or public holidays will begin processing on the next business day.

  • Estimated Shipping Time: Your order will be expected to arrive within 5-6 business days from Monday to Friday.

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

Support time: 8:00 AM to 5:00 PM EST - Mon-Sat

Email: contact@centroqm.com

Phone: +1 (763) 517 9312

Business Address: 304 W Amelia Ave, Tampa, Fl, 33602, US

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