How long will it take to ship my order?
Processing Duration: All orders are processed within 1-2 business days from Monday to Saturday. Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Shipping Time: Your order will be expected to arrive within 5-6 business days from Monday to Friday.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I need help with a late order
Processing Duration: All orders are processed within 1-2 business days from Monday to Saturday. Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Shipping Time: Your order will be expected to arrive within 5-6 business days from Monday to Friday.
IIf your order has not arrived after 15 business days (domestic) and 30 business days (international), please contact our team, we are happy to assist.
What type of payments do you accept?
We accept Visa, Mastercard, American Express, and Discover as well as PayPal.
When will my card be charged?
Just after your order has been successfully placed.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
